Davis Visionworks

Reviews about Davis Visionworks

• Joe Rivera Falcon

  Nov, 02 2018
  ★ ☆ ☆ ☆ ☆
  Years ago, this place was called "Eye Dr" and the staff was great with little to no issues to it's customers. Visionworks now comes in and destroyed everything that used to make this place great. My wife wanted to purchase frames and instead of getting a new pair, they want to give her the shelf pair. Okay, not unheard of and has been the norm at many eye centers for YEARS. Unfortunately, that pair was in horrible condition and they were charging full price. We declined it and ask for a new pair considering we are paying full retail value minus insurance coverage. We are told it will be overnighted. This was the afternoon before 4th of July. July 5th morning, they magically received a brand new pair? We check it out and sure enough it's the same damaged pair from the shelf. We asked again for a brand new pair at which we are told will take a couple of weeks to come in which is fine because we went away on vacation. We come back from vacation and sure enough the lenses that we paid extra money for are badly scratched. So once again we have to wait another week or two to get glasses. On top of this, the staff and the doctor are going back and forth telling us contacts we want to purchase are obsolete, then they are not obsolete, then they are, then they are not. My personal recommendation, as well as the other reviews before me mention, stay away from this location. Calling the 1-800 number also will not do anything as the phone support blew us off twice.
• Bo Saraceni

  Oct, 12 2018
  ★ ★ ★ ★ ★
  Not sure why this place received bad reviews!? I went in and everyone was friendly and very helpful. Kathleen was very professional and very helpful, went out her way to make sure what I was getting was what I wanted, she explained in detail my insurance plan and what was covered. They had my lenses in stock and was able to pick up same day a few hours later. Maybe more people that have a good experience should post instead of the negative Nancy's. 1 star doesn't reflect my feelings. As someone that has had to wear glasses since I was 10(50 now) I've been to many places, As of today I have found a place local, takes my insurance and treated me very well and were very professional. Will be back for years to come....
• B Lu

  Jun, 20 2018
  ★ ☆ ☆ ☆ ☆
  Very unprofessional. Dr. Did not have time to dilate my eyes and she wanted me to como back another day mind you, there was only 2 patients in the office and it was 12 noon. First and last. I didn't even bother to spend another dollar on frames. The guy working there name Peter don't know what the heck his doing. No stars.

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